Table of Contents
  1. Jitterbit vs. Mulesoft vs. Integrate.io Features
  2. Overview
  3. Data Sources and Integrations
  4. Support and Training
  5. Pricing
  6. Final Thoughts

The major differences between Jitterbit, MuleSoft, and Integrate.io:

  • Coding: Jitterbit and MuleSoft require engineering/coding skills. Integrate.io exists in a no-code environment.
  • Support: Jitterbit provides different response times based on the pricing plan. MuleSoft only offers free support to customers using its Enterprise tier. Integrate.io provides free support for all users. 
  • Price: Integrate.io has a simple pricing structure where it charges by the connector, not by data volume or lines of data. Jitterbit and MuleSoft don't publish their prices. 
  • Architecture: Jitterbit is an integration platform with ETL capabilities; MuleSoft is an iPaaS platform with ETL capabilities. Integrate.io focuses on ETL. 
  • User Satisfaction Scores: Jitterbit has a user score of 4.7/5 on the software review website G2.com. MuleSoft has a score of 4.5/5. Integrate.io has a score of 4.4/5.

Extract, Transform, and Load (ETL) streamlines data integration by consolidating data from multiple sources, turning it into useful formats, and loading it into a centralized location. The world's most successful organizations use ETL to tame big data, produce visual data flows, and garner business-critical analytics. But with so many ETL tools on the market, which one should you choose?

Integrate.io is a cloud-native ETL solution, while Jitterbit and MuleSoft perform ETL functions. We compare these three platforms in this review. 

Jitterbit vs. MuleSoft vs. Integrate.io Features

Integrate.io

Jitterbit

MuleSoft

User review score on G2.com

4.4/5

4.7/5

4.5/5

Trial length

14 days

30 days

30 days

Free support for all users?

Yes

Yes

No

Data transformation

ETL/ELT

Application integration with ETL tools

iPaas/ETL/ELT

Skill level

None required

Low code

Low code

Integrations/Connectors

200+ integrations/pre-built connectors

100+

Less than 100

Customization

Yes

Yes

Yes

SaaS Integration

Yes 

Yes

Yes

Support for SLAs?

Yes

Yes

Yes

Overview

Jitterbit Overview

Jitterbit is an integration platform that comprises API gateway, API manager, iPaaS, and ETL functions. In an ETL context, it uses parallel processing algorithms to transfer data sets from various sources to data warehouses and relational database systems. It has cloud-based functionality.  

Developers use Jitterbit to code complicated ETL processes. But there are more than 100 pre-built transformations and native connectors for simpler data pipelines. Jitterbit has been around, in one form or another, since 2003. 

For a more detailed Jitterbit vs. Integrate.io comparison, click here. 

MuleSoft Overview

MuleSoft serves as an iPaaS platform first and foremost but offers ETL functionalities for organizations that want to move, clean, and analyze data effectively. In an ETL context, MuleSoft moves data between locations with pre-built connectors via its Anypoint Exchange marketplace. 

While users might prefer a platform that focuses exclusively on ETL, MuleSoft has various tools that connect to data sources, extract/transfer data, and load data to a final destination. Users then identify data trends and make time-critical business decisions. 

It should be noted that, though Salesforce owns MuleSoft, they are not the only ETL tool Salesforce accommodates.

For a more in-depth MuleSoft vs. Integrate.io comparison, click here. 

Integrate.io Overview

Integrate.io focuses on ETL/ELT with more than 200 out-of-the-box transformations and customizations that streamline the entire process, from start to finish. Unlike Jitterbit and MuleSoft, Integrate.io requires no code or data engineers, making it a good fit for scaling businesses on a budget. However, developers can still perform advanced features.

Integrate.io gathers data from multiple sources, changes data into readable formats, and loads it into a centralized location for more accurate analytics. Furthermore, Integrate.io offers Salesforce-to-Salesforce integration capabilities, allowing you to extract data from and load data into your Salesforce instance.

Data Sources and Integrations

Jitterbit 

Jitterbit has various integrations available through the Jitterbit Harmony API. Integrations include Adaptive Insights, Amazon Elastic Compute Cloud, Epicor, Redshift, and Salesforce. 

MuleSoft

MuleSoft has various integrations available through the Anypoint Exchange. Integrations include Amazon, Oracle, and Salesforce.

Integrate.io

Over 200 out-of-the-box transformations and integrations for databases, BI tools, and cloud services. 

  • Database: Aurora, Azure SQL Database, BigQuery, Cloud Spanner, MongoDB, Redshift, Snowflake, and more here.
  • BI: Charito, Periscope Data, Looker, and more.
  • Cloud: Base CRM, Elasticsearch, Google My Business, HubSpot, Kinesis, NetSuite, and more. 

Support and Training 

Jitterbit

  • Training program via Jitterbit University 
  • Virtual events
  • Webinars
  • Documentation  

MuleSoft

  • eBooks
  • Whitepapers
  • Videos 
  • Webinars
  • Analyst reports

Integrate.io

  • Documentation 
  • Guides
  • Resources for developers
  • Webinars
  • Free customer support for all users and the same response times

Pricing

 Jitterbit

Jitterbit doesn't publish its prices online, making a like-for-like comparison difficult. 

  • There are three pricing tiers (Standard, Professional, and Enterprise). 
  • Users pay for all Jitterbit services (not just ETL tools), which could work out more expensive. 
  • Free support for all users.
  • Different response times depend on the pricing tier. (Jitterbit responds to Enterprise customers faster than Standard customers, for example.)

MuleSoft

Like Jitterbit, MuleSoft doesn't publish its prices online. However, we do know that it has two pricing tiers: Community (Kernel) and Enterprise. 

Integrate.io

Integrate.io has a flat-rate pricing structure that charges users based on the number of connectors, not by data volume or lines of data. 

  • No hidden costs. 
  • Same price every month. 
  • Free support for all customers regardless of the number of connectors or company size.

Final Thoughts on Jitterbit vs. MuleSoft vs. Integrate.io

While Integrate.io focuses on ETL, Jitterbit and MuleSoft are "all-in-one" platforms offering different data integration services. As a result, Jitterbit and MuleSoft could work out more expensive. Plus, there are different skill-level expectations. Integrate.io exists in a no-code environment, but Jitterbit and MuleSoft require some data engineering experience. 

Integrate.io is an ETL solution that requires no code, offering all customers free support with the same response times. Contact our support team to schedule a demo and get a 14-day risk-free pilot.