Connect 8x8 to Airtable

These companies automate their data pipelines using Integrate.io

About 8x8

8x8 is a cloud-based VoIP system that provides an array of communication services to businesses, including virtual office numbers, a versatile communications console and a wide range of analytics. The analytics can provide important call insights - including the average duration of a call and how many calls are abandoned or missed - as well as agent performance analytics, like who is completing the most calls or who has the longest wait times. 8x8 can also use that data to improve customer interactions, tracking agent skill sets in order to match customers with the agents that are most equipped to help them.

About Airtable

Airtable is an organization tool that integrates with other apps and services for more streamlined business communication. It connects to many of the most popular tools out there - including CRMs, social media applications, and more - and provides templates that allow users to centralize their information and collaborate, edit, and comment in real time.

Popular Use Cases

Bring all your 8x8 data to Amazon Redshift

Load your 8x8 data to Google BigQuery

ETL all your 8x8 data to Snowflake

Move your 8x8 data to MySQL

Bring all your Airtable data to Amazon Redshift

Load your Airtable data to Google BigQuery

ETL all your Airtable data to Snowflake

Move your Airtable data to MySQL

8x8's End Points

8x8 Interactions

Track a wide range of data about interactions that your agents have, including what customers are being contacted, the durations of the calls and the number of abandoned calls. Then, integrate that data with any number of tools that track customer interactions to improve your overall customer service performance.

8x8 Campaigns

Monitor interactions within a specific campaign and see data like who is making calls, the total call time, the relevant phone numbers and the record statuses for those interactions i.e. new, queued, accepted, completed or scheduled. These individual campaign metrics can then be used to track campaign performance trends and improve the effectiveness of future campaigns.

8x8 Agents

Get details about an individual agent or group of agents, including their names, IDs, groups, and level of access. You can also use this data to request a range of other information about those agents from different endpoints, including what activities they are involved in or what interactions they have had.

8x8 Groups

Retrieve a list of the agent groups in your organization, including their names, IDs, and deletion statuses. This data will allow you to request more specific information about that group’s performance from other endpoints, such as the agent endpoint.

Airtable's End Points

Airtable Editorial Calendar

Streamline your content creation process - including blogs, emails, and social media posts - push content through your pipelines, and keep your entire team on the same page.

Airtable Product Catalog & Orders

Create a catalog of all the products you have to offer. Build orders for customers, ensure that they’re updated, and integrate this information with your other customer data sources to avoid duplicate data and keep your business organized.

Airtable Project Tracker

Use the project management template to consolidate your work, manage deadlines, and keep your team up-to-date on the status of every relevant business project.

Airtable Sales CRM

Better manage customer relationships, keep your team members focused, and improve your sales process by centralizing all of your important sales information on one easy-to-understand template.

Airtable Advertising Campaigns

Keep track of your advertising campaigns across platforms so that you can spend less time on campaign management and more time on the creative process.

Integrate 8x8 With Airtable Today

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Integrates With

Microsoft Azure SQL Database

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AS400

AdRoll

Aftership

Airtable

AlloyDB

Amazon Aurora

Amazon Kinesis

Amazon RDS

Amazon Redshift

Amazon S3

Amplitude

AppsFlyer

Asana

Connect 8x8 to Airtable

About 8x8

About Airtable

Popular Use Cases

8x8's End Points

8x8 Interactions

8x8 Campaigns

8x8 Agents

8x8 Groups

Airtable's End Points

Airtable Editorial Calendar

Airtable Product Catalog & Orders

Airtable Project Tracker

Airtable Sales CRM

Airtable Advertising Campaigns

Integrate 8x8 With Airtable Today

The no-code pipeline platform for your entire data journey

Integrates With

Microsoft Azure SQL Database

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Get Started On Your Data Integration Today

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The no-code pipeline platform for
your entire data journey

Get Started On Your
Data Integration Today

Powers your company decision making
and operational systems with our one-stop
ETL and data integration platforms