Connect 8x8 to YouTube

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About 8x8

8x8 is a cloud-based VoIP system that provides an array of communication services to businesses, including virtual office numbers, a versatile communications console and a wide range of analytics. The analytics can provide important call insights - including the average duration of a call and how many calls are abandoned or missed - as well as agent performance analytics, like who is completing the most calls or who has the longest wait times. 8x8 can also use that data to improve customer interactions, tracking agent skill sets in order to match customers with the agents that are most equipped to help them.

About YouTube

YouTube is the world’s largest video-sharing website. While anyone can upload content to YouTube, businesses can take it to the next level by creating their own channel, where viewers can subscribe to watch videos, view playlists, and participate in discussions.

Popular Use Cases

Bring all your 8x8 data to Amazon Redshift

Load your 8x8 data to Google BigQuery

ETL all your 8x8 data to Snowflake

Move your 8x8 data to MySQL

Bring all your YouTube data to Amazon Redshift

Load your YouTube data to Google BigQuery

ETL all your YouTube data to Snowflake

Move your YouTube data to MySQL

8x8's End Points

8x8 Interactions

Track a wide range of data about interactions that your agents have, including what customers are being contacted, the durations of the calls and the number of abandoned calls. Then, integrate that data with any number of tools that track customer interactions to improve your overall customer service performance.

8x8 Campaigns

Monitor interactions within a specific campaign and see data like who is making calls, the total call time, the relevant phone numbers and the record statuses for those interactions i.e. new, queued, accepted, completed or scheduled. These individual campaign metrics can then be used to track campaign performance trends and improve the effectiveness of future campaigns.

8x8 Agents

Get details about an individual agent or group of agents, including their names, IDs, groups, and level of access. You can also use this data to request a range of other information about those agents from different endpoints, including what activities they are involved in or what interactions they have had.

8x8 Groups

Retrieve a list of the agent groups in your organization, including their names, IDs, and deletion statuses. This data will allow you to request more specific information about that group’s performance from other endpoints, such as the agent endpoint.

YouTube's End Points

YouTube Channel

You can both create your own YouTube channel and follow other channels from your homepage. Viewing channel information can help you better understand a business’ interests, industry, and social networks.

YouTube Activity

Explore and analyze the activities that users have taken on a specific channel. These can include things like rating a video, sharing a video, or marking a video as a favorite. Use this information to better understand user interests and the content effectiveness.

YouTube Subscription

Subscribing to a YouTube channel allows you to stay on top of that channel’s new content. Viewing a channel’s subscriptions can also help you better understand key information about your target demographic.

YouTube Playlist

With playlists, you can group similar videos together, giving users straightforward access to content they may be interested in. Monitor popular playlists to better understand audience behavior and interests.

YouTube Video

Post, view, and search individual videos based on things like content, titles, and views. Monitor clicks, views, likes, and shares to better understand and target your content.

Integrate 8x8 With YouTube Today

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Integrates With

Microsoft Azure SQL Database

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AS400

AdRoll

Aftership

Airtable

AlloyDB

Amazon Aurora

Amazon Kinesis

Amazon RDS

Amazon Redshift

Amazon S3

Amplitude

AppsFlyer

Asana

Connect 8x8 to YouTube

About 8x8

About YouTube

Popular Use Cases

8x8's End Points

8x8 Interactions

8x8 Campaigns

8x8 Agents

8x8 Groups

YouTube's End Points

YouTube Channel

YouTube Activity

YouTube Subscription

YouTube Playlist

YouTube Video

Integrate 8x8 With YouTube Today

The no-code pipeline platform for your entire data journey

Integrates With

Microsoft Azure SQL Database

Category

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The no-code pipeline platform for
your entire data journey

Get Started On Your
Data Integration Today

Powers your company decision making
and operational systems with our one-stop
ETL and data integration platforms