About AskNicely
AskNicely is a survey tool that allows users to collect and act on real-time customer feedback using the net promoter score (NPS) framework. This helps them accurately understand their performance and increase their customer retention, reviews, and referrals.
About Slack
Use the Slack integration to get vital information about your organization, your team, and their habits or productivity.
Popular Use Cases
Bring all your AskNicely data to Amazon Redshift
Load your AskNicely data to Google BigQuery
ETL all your AskNicely data to Snowflake
Move your AskNicely data to MySQL
Bring all your Slack data to Amazon Redshift
Load your Slack data to Google BigQuery
ETL all your Slack data to Snowflake
Move your Slack data to MySQL
AskNicely's End Points
AskNicely Survey
Use simple one-touch surveys to generate valuable customer feedback. Then, use this information to create and track your Net Promoter Score (NPS) based on product, channel, rep, etc. This can help provide customer analytics both within AskNicely and in other data sources.
AskNicely Person
Utilize the survey information both to better interact with your customers and to empower your team. With the survey results, your whole company can gain an accurate understanding of customer experience and your team can take immediate action to drive retention, upgrades, reviews and referrals.
AskNicely NPS
Use your NPS to track your performance over time and see the impact that your marketing and sales campaigns are actually having on customer intent.
AskNicely Responses
Increase the number of customer responses with AskNicely’s automations and optimizations. Then, integrate this customer feedback with other relevant data sources to get a comprehensive overview of your customers and improve your long-term business strategies.
AskNicely Statistics
View important metrics for your account like your NPS and the percentage of your respondents that had positive or negative survey responses. This provides a broader view of your survey performance that can help you determine your overall business performance.
Slack's End Points
Slack User
Gather and set information on members of your Slack team: get a user’s identity, find a user with email addresses, set user profile pictures, and more.
Slack Channel
Get info on your team's Slack channels, create or archive channels, invite users, set the topic and purpose, or mark a channel as read. Use this information to track and improve company communication.
Slack Conversation
Interface with all kinds of conversations, including public conversations, private channels, and direct messages.
Slack File
Get info on files uploaded, upload new files, and control things like file sharing, filters, and file information.
Slack Group and User Group
Get info on your team's private channels, or groups, and on your team's user groups.