Connect Atlassian to Help Scout

Ensure Data Quality
Atlassian
+
Help Scout
These companies automate their data pipelines using Integrate.io

About Atlassian

Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality. Atlassian products include: JIRA Software, JIRA Service Desk, JIRA Core, StatusPage, Confluence, HipChat, Bitbucket, SourceTree, Bamboo, Cover, FishEye, Crucible.

About Help Scout

Help Scout help desk software provides businesses with marketing automation, reports, live chat features, and more that help them increase internal productivity and personalize customer interactions. In the big picture, this allows them to streamline their communications and hone long-term strategies, thereby improving customer satisfaction and sending more effective communications.

Popular Use Cases

Bring all your Atlassian data to Amazon Redshift

Load your Atlassian data to Google BigQuery

ETL all your Atlassian data to Snowflake

Move your Atlassian data to MySQL

Bring all your Help Scout data to Amazon Redshift

Load your Help Scout data to Google BigQuery

ETL all your Help Scout data to Snowflake

Move your Help Scout data to MySQL

Atlassian's End Points

Atlassian Info
Request information about your service desk instance, including its version number, how long the instance has been running and what build it is. Accessing this data will, among other things, allow you to more successfully integrate your service desk with other relevant data sources.
Atlassian Customers
Create a customer entity in JIRA Service Desk by providing Atlassian with the customer’s name, email and display name. Then, use this data in other endpoints to track service requests for a specific customer or integrate it with customer service data from other sources to provide a more comprehensive view of a customer’s journey.
Atlassian Organizations
Retrieve data on organizations that are engaging with your service desk, including the organizations’ names, IDs, properties and associated users. Then, access this endpoint to track those organizations, their users and their service requests so that you can have a better understanding of your service interactions with them.
Atlassian Requests
Track any and all customer service requests and get relevant data, such as the customer’s contact info, the reason for the request, and the status of the request (what step it is on in your customer service process). Use this data to evaluate how well your company is responding to these requests and/or monitor customer service trends.

Help Scout's End Points

Help Scout Conversations
List, retrieve, create, or update conversations to keep your team on the same page, and use built-in chat and features to make conversations with customers more efficient, useful, and effective.
Help Scout Threads
Create conversation threads, update thread text, and retrieve the original thread text to stay on top of customer interactions and maintain communications over time.
Help Scout Attachments
Move and add Help Scout attachments easily and effectively to ensure efficient communications and send targeted, personalized messages.

Integrate Atlassian With Help Scout Today

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Integrates With

Microsoft Azure SQL Database
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8x8
AS400
AdRoll
Aftership
Airtable
AlloyDB
Amazon Aurora
Amazon Kinesis
Amazon RDS
Amazon Redshift
Amazon S3
Amplitude
AppsFlyer
Asana
Coming Soon
AskNicely
Autopilot
Azure Synapse Analytics
Base CRM
Basecamp
BigCommerce
Bill.com
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Box
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Braintree
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Branch
Buffer
CallRail
Campaign Monitor
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Cassandra
ChartMogul
Chartio
Clearbit
CleverTap
Close.io
CloudTrail
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Contentful
Cratejoy
Coming Soon
Crunchbase
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Customer.io
Delighted
Domo
DoubleClick Bid Manager
DoubleClick Campaign Manager
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Drift
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Drip
Dundas BI
Elasticsearch
Eloqua
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Eventbrite
FTPS
Facebook Ads
Freshdesk
Fullstory
GitHub
GitLab
GoToWebinar
GoodData
Google Ads
Google Analytics
Google BigQuery
Google Cloud SQL for MySQL
Google Cloud SQL for PostgreSQL
Google Cloud Spanner
Google Cloud Storage
Google Drive
Google Hotel Price
Google My Business
Google Sheets
HDFS
Coming Soon
Harvest
Coming Soon
Heap
Help Scout
Heroku Connect
Heroku Postgres
HubSpot
IBM DB2
Intercom
Invoiced
Coming Soon
Iterable
Jaspersoft
Jira
LinkedIn
Listrak
LivePerson
Loggly
Looker
MS SQL
Magento
MailChimp
Mailgun
MariaDB
Marketo
MemSQL
Microsoft Ads
Microsoft Azure Blob Storage
Microsoft Azure SQL Database
Mixpanel
Mode
MongoDB
MongoDB Atlas
MySQL
NetSuite
Oracle
Oracle Responsys
Outbrain
Papertrail
Pendo
Periscope Data
Pinterest
Pipedrive
PostgreSQL
QlikView
Coming Soon
QuickBooks
RESTful API
Recurly
Revinate
SFTP
SFTP To Go
Salesforce
Salesforce Marketing Cloud
Salesforce Pardot
Segment
SendGrid
ShipStation
Shippo
Shopify
Slack
Snapchat Ads
Snowflake
Coming Soon
Square
Stamped.io
Stripe
Taboola
Trello
Twilio
UserVoice
Vertica Analytics Platform
Wrike
Xero
Yahoo Gemini
Yotpo
YouTube
Zendesk
Zendesk Chat
Zuora
e-conomic

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