Connect Atlassian to Intercom

These companies automate their data pipelines using Integrate.io

About Atlassian

Millions of users globally rely on Atlassian products every day for improving software development, project management, collaboration, and code quality. Atlassian products include: JIRA Software, JIRA Service Desk, JIRA Core, StatusPage, Confluence, HipChat, Bitbucket, SourceTree, Bamboo, Cover, FishEye, Crucible.

About Intercom

Intercom is a powerful set of tools for better managing your company’s customer support system. It includes a help center with a feedback system, which you can use to focus future articles on the growing needs of your customers, and it also provides a robust conversation system that allows you to assign support teams to customers based on specific criteria (about the customer or discussion topic), rather than just based on availability. Intercom is designed to create a more effective customer support network by specifically tracking and targeting your customers’ needs.

Popular Use Cases

Bring all your Atlassian data to Amazon Redshift

Load your Atlassian data to Google BigQuery

ETL all your Atlassian data to Snowflake

Move your Atlassian data to MySQL

Bring all your Intercom data to Amazon Redshift

Load your Intercom data to Google BigQuery

ETL all your Intercom data to Snowflake

Move your Intercom data to MySQL

Atlassian's End Points

Atlassian Info

Request information about your service desk instance, including its version number, how long the instance has been running and what build it is. Accessing this data will, among other things, allow you to more successfully integrate your service desk with other relevant data sources.

Atlassian Customers

Create a customer entity in JIRA Service Desk by providing Atlassian with the customer’s name, email and display name. Then, use this data in other endpoints to track service requests for a specific customer or integrate it with customer service data from other sources to provide a more comprehensive view of a customer’s journey.

Atlassian Organizations

Retrieve data on organizations that are engaging with your service desk, including the organizations’ names, IDs, properties and associated users. Then, access this endpoint to track those organizations, their users and their service requests so that you can have a better understanding of your service interactions with them.

Atlassian Requests

Track any and all customer service requests and get relevant data, such as the customer’s contact info, the reason for the request, and the status of the request (what step it is on in your customer service process). Use this data to evaluate how well your company is responding to these requests and/or monitor customer service trends.

Intercom's End Points

Intercom Conversations

Track the content of conversations and who is involved in them. This can be used to generate data about which topics customers are most concerned with so that you can further focus your support efforts accordingly.

Intercom Tags

Sort specific groups of users and companies that you are communicating with by creating an easily searchable tag that permeates all of your intercom databases, and you can use that tag to integrate other data about those groups throughout intercom.

Intercom Users

Collect valuable customer data for your CRM, including basic contact info such as name, email address, and phone number but also more specific data, such as when they signed up, last signed in, and the tags associated with them.

Intercom Companies

Track the progress of your business relationship with companies (including a list of their users). Use that data to monitor how well your support network is meeting a company’s needs and how much of your overall revenue comes from each of the companies that are interacting with your business via intercom.

Intercom Segments

Automatically categorize users based on set criteria. Then Intercom can assign support teams based on that criteria, which allows you to more easily match customers with the support team members that can best assist them.

Integrate Atlassian With Intercom Today

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Integrates With

Microsoft Azure SQL Database

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AS400

AdRoll

Aftership

Airtable

AlloyDB

Amazon Aurora

Amazon Kinesis

Amazon RDS

Amazon Redshift

Amazon S3

Amplitude

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Connect Atlassian to Intercom

About Atlassian

About Intercom

Popular Use Cases

Atlassian's End Points

Atlassian Info

Atlassian Customers

Atlassian Organizations

Atlassian Requests

Intercom's End Points

Intercom Conversations

Intercom Tags

Intercom Users

Intercom Companies

Intercom Segments

Integrate Atlassian With Intercom Today

The no-code pipeline platform for your entire data journey

Integrates With

Microsoft Azure SQL Database

Category

Get Started On Your Data Integration Today

Powers your company decision making and operational systems with our one-stop ETL and data integration platforms

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Support

Company

Language

The no-code pipeline platform for
your entire data journey

Get Started On Your
Data Integration Today

Powers your company decision making
and operational systems with our one-stop
ETL and data integration platforms