About Help Scout
Help Scout help desk software provides businesses with marketing automation, reports, live chat features, and more that help them increase internal productivity and personalize customer interactions. In the big picture, this allows them to streamline their communications and hone long-term strategies, thereby improving customer satisfaction and sending more effective communications.
About Dundas BI
As a visually-focused business intelligence platform for enterprises, Dundas BI includes customizable dashboards, stunning visual analytics, and multi-age reports to present your data in a way that drives faster decisions. Through its customizable and interactive charts, maps, scorecards, gauges, and other features, Dundas BI offers fully open APIs and built-in functionality so users can finetune nearly every aspect of their visual presentations.
Popular Use Cases
Bring all your Help Scout data to Amazon Redshift
Load your Help Scout data to Google BigQuery
ETL all your Help Scout data to Snowflake
Move your Help Scout data to MySQL
Bring all your Dundas BI data to Amazon Redshift
Load your Dundas BI data to Google BigQuery
ETL all your Dundas BI data to Snowflake
Move your Dundas BI data to MySQL
Help Scout's End Points
Help Scout Conversations
List, retrieve, create, or update conversations to keep your team on the same page, and use built-in chat and features to make conversations with customers more efficient, useful, and effective.
Help Scout Threads
Create conversation threads, update thread text, and retrieve the original thread text to stay on top of customer interactions and maintain communications over time.
Help Scout Attachments
Move and add Help Scout attachments easily and effectively to ensure efficient communications and send targeted, personalized messages.
Dundas BI's End Points
Dundas BI Customizable Dashboards
Dundas BI features real-time, self-service dashboards that measure vital performance and business metrics — so you can visualize, analyze, and understand information from different business systems on a single dashboard. The service allows you to build and customize your own dashboards with an easy, drag-and-drop interface for high-quality, professionally-designed presentations. More advanced users can also write scripts for more nuanced data requirements.
Dundas BI Data Visualizations
Dundas BI prides itself on offering powerful, flexible, customizable, and stunning data visualization features. When combined with the platform's built-in interactive dashboard features, Dundas BI's visualizations offer the ability to explore and interact with rich reports so you can drill into the exact details you want to understand.
Dundas BI Reporting Features
Dundas BI's reporting features empower the creation of multi-page and ad-hoc reports. The drag-and-drop functionality allows anyone to merge diverse data into a single report to create complex views of your information. In addition, automation tools let you preschedule the sharing of reports through email delivery, printing, and more.
Dundas BI Mobile Experience
Dundas BI is a 'mobile-first' platform that offers full compatibility with mobile devices through its use of HTML5. This allows you to design, interact with, and share Dundas BI dashboards, scorecards, and reports with either a desktop, laptop, or mobile device. Dundas BI even allows you to perform complex data analysis within your mobile device.
Dundas BI Analytics Tools
Dundas BI offers predictive data analytics, including real-time access to stunning visual analytics derived from your data. The analytics tools empower non-tech-savvy users to design, build, view, interact with, track, and share vital business metrics without any assistance from your tech team. Novice users can even set up data connectors, hierarchies, metrics, and make use of data cubes on a basic level.
Dundas BI Platform Compatibility
Whether you need to deploy Dundas BI on-premises or in the cloudDundas BI, the platform is compatible with the widest variety of IT standards. You can run Dundas BI under the protection of a firewall or on a public cloud solution like Amazon AWS, Google Cloud Platform, or Microsoft Azure. Compatible data sources include RDBMS and OLAP, Flat files, Web services, and more. Plus, the platform has a data cube layer that offers built-in ETL capabilities.
Dundas BI Integrations
Dundas BI's seamless data integration allows you to embed the solution into your web applications, software, and existing systems like Client Portals and CRM systems.
