Connect Intercom to Close.io

These companies automate their data pipelines using Integrate.io

About Intercom

Intercom is a powerful set of tools for better managing your company’s customer support system. It includes a help center with a feedback system, which you can use to focus future articles on the growing needs of your customers, and it also provides a robust conversation system that allows you to assign support teams to customers based on specific criteria (about the customer or discussion topic), rather than just based on availability. Intercom is designed to create a more effective customer support network by specifically tracking and targeting your customers’ needs.

About Close.io

Close.io is a CRM with built-in communication tools that can track and assess the communication between team members and leads. Close.io gauges team member performance by using a number of metrics, including how many calls they are making, how long those calls last and the value of those calls. It can also track the lead’s side of an interaction by logging actions taken by email recipients - both holistically and individually - like exactly who opened an email and when.

Popular Use Cases

Bring all your Intercom data to Amazon Redshift

Load your Intercom data to Google BigQuery

ETL all your Intercom data to Snowflake

Move your Intercom data to MySQL

Bring all your Close.io data to Amazon Redshift

Load your Close.io data to Google BigQuery

ETL all your Close.io data to Snowflake

Move your Close.io data to MySQL

Intercom's End Points

Intercom Conversations

Track the content of conversations and who is involved in them. This can be used to generate data about which topics customers are most concerned with so that you can further focus your support efforts accordingly.

Intercom Tags

Sort specific groups of users and companies that you are communicating with by creating an easily searchable tag that permeates all of your intercom databases, and you can use that tag to integrate other data about those groups throughout intercom.

Intercom Users

Collect valuable customer data for your CRM, including basic contact info such as name, email address, and phone number but also more specific data, such as when they signed up, last signed in, and the tags associated with them.

Intercom Companies

Track the progress of your business relationship with companies (including a list of their users). Use that data to monitor how well your support network is meeting a company’s needs and how much of your overall revenue comes from each of the companies that are interacting with your business via intercom.

Intercom Segments

Automatically categorize users based on set criteria. Then Intercom can assign support teams based on that criteria, which allows you to more easily match customers with the support team members that can best assist them.

Close.io's End Points

Close.io Contacts

Request information about a contact that works for one of your leads, including the contact’s name, title, phone number, ID or email address. This data allows you to more closely track communications, both with individual contacts and with groups of contacts within a company.

Close.io Activities

Track all actions that are related to a lead, including emails, phone calls, notes and status changes. Then, retrieve data about those activities, such as the content of a note, the length of a call or the date and time that a status was changed. This information will give you a more detailed view of your team’s interactions with that lead.

Close.io Opportunities

Retrieve details surrounding a deal or potential deal, such as who the deal is with, the value of the deal, and its status (i.e. whether it is won, lost, or active). You can then more accurately project your business’ revenue and gauge the performance of team members involved with those opportunities.

Close.io Organizations

Get data about a subset of agents within your company, including the status of their deals, which team members belong to that organization and what their contact information is. Then, use this data to generate more detailed analytics on various segments of your team.

Close.io Custom Fields

Create custom Close.io fields that track data in ways that are more useful to your company. For example, create a custom list of categories to sort your leads by and use those fields to perform lead searches that are more relevant to the specific interests of your company.

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Integrates With

Microsoft Azure SQL Database

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AS400

AdRoll

Aftership

Airtable

AlloyDB

Amazon Aurora

Amazon Kinesis

Amazon RDS

Amazon Redshift

Amazon S3

Amplitude

AppsFlyer

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Connect Intercom to Close.io

About Intercom

About Close.io

Popular Use Cases

Intercom's End Points

Intercom Conversations

Intercom Tags

Intercom Users

Intercom Companies

Intercom Segments

Close.io's End Points

Close.io Contacts

Close.io Activities

Close.io Opportunities

Close.io Organizations

Close.io Custom Fields

Integrate Intercom With Close.io Today

The no-code pipeline platform for your entire data journey

Integrates With

Microsoft Azure SQL Database

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The no-code pipeline platform for
your entire data journey

Get Started On Your
Data Integration Today

Powers your company decision making
and operational systems with our one-stop
ETL and data integration platforms