About Stamped.io
Stamped.io helps companies easily gather and display user-generated content (UGC) - like reviews and star ratings - through the use of automated surveys and in-email forms. This kind of content is one of the most powerful tools available today, and it can be used to improve SEO, increase social proof, retain customers, strengthen marketing strategies, and more.
About LivePerson
LivePerson's artificially-intelligent chatbots automate approximately 70% of customer inquiries, allowing you to scale your business without the overhead of hiring new staff. As an AI-powered chat platform, LivePerson offers a comprehensive service that simplifies the process of building, managing, and finetuning chatbots to support your business goals.
Popular Use Cases
Bring all your Stamped.io data to Amazon Redshift
Load your Stamped.io data to Google BigQuery
ETL all your Stamped.io data to Snowflake
Move your Stamped.io data to MySQL
Bring all your LivePerson data to Amazon Redshift
Load your LivePerson data to Google BigQuery
ETL all your LivePerson data to Snowflake
Move your LivePerson data to MySQL
Stamped.io's End Points
Stamped.io Billing
Download invoices, upgrade or downgrade your plans, and upgrade your account. This will help you maintain your finances and stay on the right track.
Stamped.io Reviews
Control your reviews: change the format and timing of emails, decide what products will trigger a review request, prioritize items to be reviewed, and more. This can improve response rates and the quality of reviews, which can help your long-term efforts.
Stamped.io Coupons
Offer your customers incentives coupons to encourage them to share reviews and to return to your store. This is an effective way to upsell your products, thereby increasing revenue and customer acquisition.
Stamped.io Social
Add a “Product Reviews” tab to your Facebook page, and social sharing icons in your email footers, or connect your social accounts to push your reviews on Facebook and Twitter. These kinds of changes can increase traffic, time on site, and sales conversions.
LivePerson's End Points
LivePerson Messaging Channels
LivePerson's AI chatbots engage your customers via the messaging channels they're already using. You can embed LivePerson into your website and mobile apps to answer customer questions while they're using your service or browsing your products. Your LivePerson chatbots can also communicate with your customers via SMS, Apple Business Chat, Facebook, Twitter, WhatsApp, Google RBM, Email, Line, and Google AdLingo.
LivePerson AI-Powered Chatbots
LivePerson chatbots can address approximately 70% of your customer's questions by using a powerful AI engine that was taught with decades worth of consumer data. The platform includes AI templates with prebuilt dialog flows and advanced natural language processing features that get your chatbots up and running in no time. LivePerson makes it easy for non-tech-savvy employees — including your customer service reps and content creators — to develop and finetune chatbots from scratch.
LivePerson Call-to-Message Features
LivePerson includes a feature to turn the phone calls you can't answer into messaging conversations. If customers call and need to wait on hold, this function gives them the chance to start a messaging conversation and get help immediately rather than wait on hold or wait for a returned phone call. According to LivePerson, 8 out of 10 customers choose to message when offered the chance to stop holding. In this way, LivePerson reduces the number of telephone reps your business requires, as chatbots can answer frequently asked questions, schedule appointments, and more — without the need for human employees.
LivePerson Advanced Management Tools
LivePerson includes features that put managers at the center of messaging conversations, like a web-based workspace where you can monitor and control all conversations between customers, bots, and agents. Meanwhile, with bot-assisted messaging, agents can manage multiple customer-bot conversations at once from a desktop computer, laptop, or mobile device. This allows agents to intervene when required for more positive customer experiences. LivePerson even provides real-time feedback on conversation health, so your agents know which conversations most urgently require their attention.
LivePerson Analytics and Metrics
The LivePerson platform tracks and analyzes all aspects of customer messaging conversations by monitoring information like chat duration, customer intent, conversion stats, and customer satisfaction levels, so you can gain key insights from your customer messaging conversations. These insights will help you improve chatbot interactions while providing ideas for improving other areas of your business, products, and services.
