Connect Twilio to Google My Business

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Twilio
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Google My Business
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About Twilio

Twilio offers scalable, cloud-based communications for web and mobile apps. This includes the ability for companies to call, SMS, chat, or video conference without having to create a communications infrastructure on their own. Further, Twilio can track tasks, evaluate worker performance and availability, and gather event data that can be used to create historical analytics reports.

About Google My Business

The Google My Business API allows you to manage your business locations on Google so that your customers can always find you, no matter what device they’re using.

Popular Use Cases

Bring all your Twilio data to Amazon Redshift

Load your Twilio data to Google BigQuery

ETL all your Twilio data to Snowflake

Move your Twilio data to MySQL

Bring all your Google My Business data to Amazon Redshift

Load your Google My Business data to Google BigQuery

ETL all your Google My Business data to Snowflake

Move your Google My Business data to MySQL

Twilio's End Points

Twilio Tasks
Retrieve data about Twilio tasks that are part of your team’s workflow and filter those tasks using an array of fields including priority, assignment status and name. This data can be gathered from within Twilio or integrated from external sources and added to Twilio’s workflow.
Twilio Events
Track each workspace event that occurs, including things like the creation of a new Twilio task, a worker being assigned to a task or a change in a worker’s activity status. You can use this data to both generate current analytics and store historical record data for future use.
Twilio Workers
Get data about your workers, including their activity, availability and relevant skills. This will help you both assign your workers the tasks that are most suited to their skill sets and ensure that those tasks are only assigned when workers are ready to tackle them.
Twilio Activities
Monitor a worker’s Twilio activity status and use it to determine whether or not to assign an open task to a specific worker.

Google My Business's End Points

Google My Business Admins
You can add admins to accounts or locations using just their Google account. That way, they can easily help manage your business.
Google My Business Accounts
In your Google accounts collection, you can list your account data, create an account, and update your accounts. This allows you to have full control over your business from one location.
Google My Business Locations
Use the API to create and edit locations. Once they’re verified, these will help attract new customers and make your local business more visible over time.
Google My Business Attributes
Create metadata for an attribute. This contains display information for the attribute, including a localized name and a heading for grouping related attributes together.
Google My Business Categories
A category allows you to describe what a business is. This will help you organize your Google My Business data over time.

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Integrates With

Microsoft Azure SQL Database
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AdRoll
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Airtable
AlloyDB
Amazon Aurora
Amazon Kinesis
Amazon RDS
Amazon Redshift
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Asana
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AskNicely
Atlassian
Autopilot
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Basecamp
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Box
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Google Sheets
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Harvest
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IBM DB2
Intercom
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LivePerson
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Microsoft Ads
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MySQL
NetSuite
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Segment
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Shopify
Slack
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Snowflake
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Square
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Wrike
Xero
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Yotpo
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