About UserVoice
UserVoice offers product developers a single interface that collects and analyzes customer feedback from a variety of sources. This gives product makers clear, actionable insights into how to improve their offerings. UserVoice eliminates the need to send out surveys, log emails, and search through message boards when trying to understand customer experiences. When a customer reports a complaint or submits an enhancement request through UserVoice, the customer stays in the loop with updates on how their submission is being considered and resolved. This boosts customer engagement and willingness to provide feedback and ideas for product improvement in the future.
About Jaspersoft
As a business intelligence solution, Jaspersoft empowers developers to integrate 'pixel-perfect' data visualizations and presentations within their applications. Because of its customization features, Jaspersoft is a developer-friendly reporting and analytics platform that simplifies the process of getting the answers you want within your preferred applications. The platform is scalable both economically and architecturally for the widest reach possible.
Popular Use Cases
Bring all your UserVoice data to Amazon Redshift
Load your UserVoice data to Google BigQuery
ETL all your UserVoice data to Snowflake
Move your UserVoice data to MySQL
Bring all your Jaspersoft data to Amazon Redshift
Load your Jaspersoft data to Google BigQuery
ETL all your Jaspersoft data to Snowflake
Move your Jaspersoft data to MySQL
UserVoice's End Points
UserVoice Turnkey Install-less Feedback
UserVoice includes a custom-brandable, stand-alone web portal, where your customers can go to provide direct feedback. Users can type in their feedback while receiving auto-suggestions to match their feedback with existing user suggestions. This reduces the chance of feedback duplication and facilitates the surfacing of top ideas. If an issue or enhancement suggestion doesn't exist, users can add a new one. Then, other customers can upvote the suggestion to help you understand the requests to address with the highest priority.
UserVoice In-App Feedback Channel Integration
UserVoice offers cut-and-paste Javascript code that you can insert into your applications and webpages. This embeds a 'Give Feedback' button so users can provide immediate suggestions while they're using your product.
UserVoice Contributor Sidebar
The Contributor Sidebar is a UserVoice web browser extension that customer-facing teams can use to relay the feedback they capture while interacting with customers. Instead of needing to send an email or drop a post-it note off on a manager's desk, sales associates and customer-facing reps can submit feedback and ideas about enhancement requests and areas for product improvements into the UserVoice system. The Contributor Sidebar browser extension also allows sales teams to connect the feedback they send to an actual customer, who will receive email updates on the status of his or her enhancement request. The sidebar also keeps customer-facing teams in the loop on new developments and progress so they can communicate news to the customers they interact with.
UserVoice Metrics on Product Improvement Opportunities
UserVoice analyzes and groups incoming feedback into easy-to-understand product improvement suggestions, so development teams can understand the number of customers requesting the same improvements. Through visual metrics, graphs, and charts, UserVoice presents valuable information, such as the revenue represented by the customers making specific enhancement requests and how many users want those improvements. This empowers development teams to prioritize the most valuable improvement opportunities.
Jaspersoft's End Points
Jaspersoft Reporting
Jaspersoft's reporting features compile data from multiple sources to present it with beautiful, accessible visuals. The platform allows you to design 'pixel-perfect,' interactive reports that you can print, display on the web, or access from any mobile device.
Jaspersoft Analytics
Jaspersoft's data analysis tools offer advanced visualizations, modeling, and manipulation features that empower you to identify problems and find trends. Analyze and explore any kind of data with either in-memory or OLAP analysis for better, faster decision-making.
Jaspersoft Dashboards
Jaspersoft's dashboarding features support multi-report dashboards that incorporate internal and external information. The dashboard tools synthesize data and graphics to provide easy-to-understand, up-to-date information summaries.
Jaspersoft Data Integration
Jaspersoft's advanced ETL (extract, transform, load) features pull data from multiple sources into your data warehouses and/or data marts for analytics purposes. Aided by connectivity to ERP and CRM platforms like SugarCRM, SAP, and Salesforce, Jaspersoft also includes support for transactional databases, analytical databases, mainframe databases, and big data solutions like Hive. Jaspersoft leverages all of your data sources, both relational and non-relational, for deep insights and reporting.
Jaspersoft Visualize.js
Visualize.js gives you maximum control and scalability when embedding visualizations and reports into your applications. For this reason, Jaspersoft claims to be 'the only embedded BI tool that works the way developers think.'
Jaspersoft Security and Compliance
Jaspersoft's security and compliance features allow you to define who has access to analyses and reports at the row and cell level for maximum security and compliance. It also includes auditing and monitoring services for detailed performance and compliance-related metrics. Moreover, Jaspersoft is compatible with third-party ID management services through its SSO (single sign-on) support with a customizable API.
