Connect Zendesk to Cassandra

These companies automate their data pipelines using Integrate.io

About Zendesk

Zendesk is a CRM platform focused on creating a better, more personalized service experience for your customers by providing targeted support based on their specific needs. Zendesk can also organize valuable customer data - including user information, customer service history, and support tickets - and store that data in one place for you to access at any time.

About Cassandra

The Apache Cassandra database is the right choice when you need scalability and high availability without compromising performance. Linear scalability and proven fault-tolerance on commodity hardware or cloud infrastructure make it the perfect platform for mission-critical data. Cassandra's support for replicating across multiple datacenters is best-in-class, providing lower latency for your users and the peace of mind of knowing that you can survive regional outages.

Popular Use Cases

Bring all your Zendesk data to Amazon Redshift

Load your Zendesk data to Google BigQuery

ETL all your Zendesk data to Snowflake

Move your Zendesk data to MySQL

Bring all your Cassandra data to Amazon Redshift

Load your Cassandra data to Google BigQuery

ETL all your Cassandra data to Snowflake

Move your Cassandra data to MySQL

Zendesk's End Points

Zendesk Users

Store data about all of your users - including customers, support agents, and administrators - and track the interactions that they have using Zendesk. Use this data to address common issues and create a better overall user experience.

Zendesk Organizations

Sort your customers into organizations either manually or based on their email address. This can help you better understand your customers’ needs and more accurately assign support team members to them.

Zendesk Tickets

Create support tickets from a range of sources, including email, social media, and other customers support interactions. Use these tickets to track customer usage trends, which will guide your support system moving forward.

Zendesk Groups

Monitor group composition, group availability, and the kinds of support queries that specific groups are tackling and use that data to increase the efficiency of your support workflow.