Connect Zendesk to Google Sheets

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Zendesk
+
Google Sheets
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About Zendesk

Zendesk is a CRM platform focused on creating a better, more personalized service experience for your customers by providing targeted support based on their specific needs. Zendesk can also organize valuable customer data - including user information, customer service history, and support tickets - and store that data in one place for you to access at any time.

About Google Sheets

Google Sheets is an online spreadsheet app that lets users create and format spreadsheets while simultaneously working with other people. Businesses can use Google Sheets to maintain data consistency across departments and to ensure that every member of their team is on the same page.

Popular Use Cases

Bring all your Zendesk data to Amazon Redshift

Load your Zendesk data to Google BigQuery

ETL all your Zendesk data to Snowflake

Move your Zendesk data to MySQL

Bring all your Google Sheets data to Amazon Redshift

Load your Google Sheets data to Google BigQuery

ETL all your Google Sheets data to Snowflake

Move your Google Sheets data to MySQL

Zendesk's End Points

Zendesk Users
Store data about all of your users - including customers, support agents, and administrators - and track the interactions that they have using Zendesk. Use this data to address common issues and create a better overall user experience.
Zendesk Organizations
Sort your customers into organizations either manually or based on their email address. This can help you better understand your customers’ needs and more accurately assign support team members to them.
Zendesk Tickets
Create support tickets from a range of sources, including email, social media, and other customers support interactions. Use these tickets to track customer usage trends, which will guide your support system moving forward.
Zendesk Groups
Monitor group composition, group availability, and the kinds of support queries that specific groups are tackling and use that data to increase the efficiency of your support workflow.

Google Sheets's End Points

Google Sheets Developer MetaData
Use developer metadata to keep track of a location or an object in a spreadsheet. This can help you maintain data organization and clarity, even as you scale or continue to add new rows of information.
Google Sheets Spreadsheets
Create new spreadsheets, look up existing spreadsheets via spreadsheet ID, or get data on portions of a spreadsheet using filters. These functions can help you understand and consolidate your data for big-picture business insights.
Google Sheets Values
Maintain full control over the values on your spreadsheet and add, clear, append, or update values as necessary. Use this flexibility to keep your data up-to-date and useful at all times.
Google Sheet
Use sheets to copy a single sheet from a spreadsheet to another spreadsheet. This can be especially useful when you’re integrating data from various sources or reorganizing your data structure for analytics.

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